369 (2.8%) food establishments in Dorset and Wiltshire require improvement to food hygiene standards

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It should be mandatory for food hygiene ratings to be displayed at premises in England to help improve hygiene standards as is already the case in Wales and Northern Ireland says GMB Southern

There are 369 (2.8%) food establishments in Dorset and Wiltshire that have a Food Hygiene Rating of 2 or less, those requiring improvement, a new study by GMB Southern region shows. [see notes to editors for household names and national chains that have scored 2 or less in districts / unitary authorities in Dorset and Wiltshire]

Wiltshire has the largest number of food establishments in Dorset and Wiltshire requiring improvement with 162 (3.5%).

Next in the league with the highest number of food establishments requiring improvement is Swindon with 108 (7.7%), followed by Bournemouth with 53 (2.7%) and Poole with 22 (3.2%).

In Dorset and Wiltshire as a whole, 2.8% of food establishments require improvement, lower than the England figure of 5%.

Set out in the table below are the current figures for 10 districts and unitary authorities in Dorset and Wiltshire showing the number of businesses with a Food Hygiene Rating of 0-2.  These numbers are correct as of 22 September 2017.

It is not just small businesses that need to raise standards. Several chains and household names appear in lists for 157 areas in the East of England, London, South East and Dorset and Wiltshire looked at in this GMB study. These include Bella Italia; Boots; BP Express Shopping ; Burger King; Caffe Nero; Carluccios; Chicken Cottage; Co-op; Costa Coffee; Costcutter; Esso Service Station; Frankie And Bennys; Greggs; Holiday Inn Express; Holland and Barrett; Hilton London Paddington Hotel; Iceland; Kentucky Fried Chicken; IKEA; Londis; Marks And Spencer – Simply Food; Odeon Cinema; Pappa John’s; Patisserie Valerie; Pizza Express; Pizza Hut; Poundland; Premier Express; Riley’s Sports Bar; Slug And Lettuce; Starbucks; Southern Fried Chicken; Spar; Subway; Tesco; Turtle Bay; Waitrose; Waldorf Hilton; Wimpy; WHSmith; and YO! Sushi.

Several outsourced firms also appear on the list including Compass, Interserve, Mitie and ISS. Other notable names are Crystal Palace Football Club, South Norwood, Hornchurch, Staines, West Beckenham and Lymington Conservative Clubs, The Priory Group, Harrow Crown Court and Swindon Borough Council. [See note 7 for all household names by district]

For a full lists of food establishments by borough or district showing name and address, rating and last inspection date please see note 8 for links to Food Standards Agency Food Hygiene ratings.

On the back of the study, GMB Southern is calling for it to be made mandatory that Food Hygiene ratings produced by the Food Standards Agency (FSA) must be displayed in the premises of any organisation that sells or provides food in England. Wales introduced mandatory display of food hygiene ratings in November 2013 and Northern Ireland in October 2016.

Businesses with low rating (0-2
Number of businesses
% low rating
  Dorset and Wiltshire
East Dorset
West Dorset
North Dorset
Weymouth and Portland

Paul Maloney, GMB Southern Secretary, speaking in Brighton at the Labour Party conference said,

“GMB consider that all food premises in England should be forced to display ‘Scores on the Doors’ ratings to improve hygiene standards and protect people from harm.

“These scores are the results of inspections by local authority environmental health teams. They score food outlets from zero to five based on factors such as kitchen cleanliness, cooking methods and food management.

“Outlets inspected include restaurants, pubs, cafes, takeaways, sandwich shops, supermarkets and delicatessens. Consumers have an absolute right to know what score any outlet they may want to use has got.

“Food outlets in Wales and Northern Ireland are legally required to display their rating. However, in England, outlets do not have to display the rating they have been awarded.

“Those scoring low marks are much less likely to put them on show to customers. Whether it’s the 162 food establishments Wiltshire or the 1 in 13 chance of visiting a potentially dirty or unsafe kitchen in Swindon the public should have a right to know the score.

“Food hygiene standards and compliance levels have risen since the scheme was introduced in Wales.

“Making the display of hygiene ratings on the door compulsory in England would incentivise food outlets to improve or maintain high hygiene standards. This would reduce the risk of illness for customers, improve consumer confidence and save taxpayers’ money by reducing the need for, and cost of, enforcement action by councils. Everyone wins.”


Contact: Paul Maloney on 07801 343839; Michelle Gordon on 07866 369259

Notes to editors:

1) Source: Food Standards Agency:

2) Ratings are given to places where you can eat out or away from home and places where you shop for food. Business types include Distributors/Transporters; Farmers/growers; Hospitals/Childcare/ Caring Premises; Hotel/bed & breakfast/guesthouses; Importers/exporters; Manufacturers/packers; Mobile caterer; Other catering premises; Pub/bar/nightclub; Restaurant/Café/Canteen; Supermarkets/hypermarkets; Other Retailers; Schools/colleges/universities; and, Takeaway/sandwich shops.

3) The food hygiene rating scheme is run by the Food Standards Agency in partnership with local authorities in England, Wales and Northern Ireland. Data on Food Hygiene ratings is available from

4) Ratings are worked out by a food safety officer inspecting a business to check it meets the requirements of food hygiene law.

The inspection officer will check how hygienically the food is handled – how it is prepared, cooked, re-heated, cooled and stored; the condition of the structure of the buildings – the cleanliness, layout, lighting, ventilation and other facilities; and, how the business manages what it does to make sure food is safe and so that the officer can be confident standards will be maintained in the future.

5) The hygiene standards found at the time of inspection are rated on a scale. At the bottom of the scale is ‘0’ meaning urgent improvement is required. At the top of the scale is ‘5’ meaning the hygiene standards are very good.

5 = very good

4 = good

3 = generally satisfactory

2 = improvement necessary

1 = major improvement necessary

0 = urgent improvement necessary

6) Wales:  Food Hygiene Rating (Wales) Act 2013; Northern Ireland: Food Hygiene Rating Act (Northern Ireland) 2016

7) Table of household name companies (where occurring)  that have hygiene ratings of 0-2, those requiring improvement

Dorset and Wiltshire Household names
Bournemouth Chicken Cottage; Costcutters
Christchurch Spar
Swindon Frankie & Benny’s; Swindon Borough Council
Wiltshire Burger King;
South East Household names
Adur Co-op
Arun Burger King; Chicken Cottage
Ashford Martin McColls
Aylesbury Vale Londis
Bracknell Forest Papa Johns
Brighton and Hove Londis; Odeon Cinema; Post Office; Yates;
Cherwell Little Chef; Mitie Care and Custody (Campsfield House Detention Centre)
Chichester Spar;
Chiltern Costcutters;
Dartford Coffee Republic; Krispy Kreme; McColls; Pizza Hut
East Hampshire Co-op
Epsom and Ewell Epsom Club;
Fareham Costcutter; McColls
Guildford Co-operative Group; Costcutter; McColls
Hart Co-op
Hastings Nisa Local
Havant Premier Stores
Horsham Costa Coffee; Londis; Shell Hop Oast Service Station;
Isle of Wight Premier Broadway Stores; Co-op Welcome; Co-operative; Spar; Subway;
Lewes Costcutter
Medway Gillingham Labour Club
Milton Keynes Gullivers Land
Mole Valley Co-op
New Forest Spar; KFC; Lymington Conservative Club; Premier; Co-operative Food;
Oxford Chicken Cottage; Costcutter; Londis;
Portsmouth Caffe Nero; Spar; Subway
Reading Novotel; Pitcher and Piano; Simply Local;
Reigate and Banstead Londis;
Runnymede Londis; Spar; Southern Co-op
Rushmoor Esso; Londis; Co-operative;
Sevenoaks Londis; Subway;
Shepway Best Western Stade Court Hotel; Londis; McColls
Slough Premier Foods
South Oxfordshire Thame Little Chef;
Southampton McColls
Spelthorne Costcutter; Londis; Staines Conservative Club; The Harvester
Surrey Heath Texaco Service Station (Camberley)
Swale Papa John’s
Test Valley Portway Inn Brewers Fayre
Thanet Costcutter; Poundstretcher; Poundworld;
Waverley Costcutters; Greggs
West Berkshire Costcutter; Premier Stores
Wokingham Costcutter; Londis
Worthing Co-op; Esquires Coffee
Wycombe Chicken Cottage; Costcutters; Wycombe Wanderers Football Club
London Household names
Barking and Dagenham Londis; Costcutter
Barnet Chicken Cottage; Costcutter; Holiday Inn Express
Bexley Pappa John’s Pizza; Booker Wholesale
Brent Best Western Hotel; Costcutters; Londis; Papa Johns; Premier Convenience Store; Southern Fried Chicken
Bromley Harris Academy Bromley; Iceland; Conservative Club West Beckenham (Zi Zi Catering); Costcutter
Camden Boots (Euston Station); Caffe Nero; Chicken Cottage; Costa; Journey’s Friend; Marco Pierre White New York Italian; Nisa Local; Poundland; St Pancras Renaissance Hotel; Costa Coffee; Pizza St Pancras Renaissance Hotel; Pizza Express;
City of London Caffe Nero; Eat; La Tasca; Marks & Spencer Food To Go Ludgate; Pitcher & Piano; Starbucks; Subway & Ben + Jerry’s; Superdrug; WH Smith;
Croydon Budgens, Crystal Palace Football Club (in-house catering); Londis; Poundland; Wimpy; Costcutter; Nisa, South Norwood Conservative Club;
Ealing Carluccio’s; Costcutter; Iceland; KFC; Londis; Nisa Local; Subway; Superdrug; Turtle Bay; Chicken Cottage;  Poundland
Enfield Farm Foods Ltd; IKEA; Nisa; Poundworld; Papa Johns; Morrisons
Greenwich Costcutter; M&S Food and Wine;
Hackney Costcutter; Iceland Foods; Nisa;
Hammersmith and Fulham YO! Sushi; Costcutter;
Haringey Costcutter; Harris Primary Academy;
Harrow Betterway; Harrow Crown Court; Londis; Pizza Hut; Poundland; Subway;
Havering Hornchurch Conservative Club; Poundland; Premier Cinema, Costcutter; Nisa Local; Poundland
Hillingdon Londis; Costcutter
Hounslow Man vs Food; Premier Stores; Costcutter; Londis
Islington Burger King; EAT; Marks & Spencer; Nisa; Tesco; Waitrose
Kensington and Chelsea Caffe Nero;
Kingston upon Thames  
Lambeth Costcutter; Iceland Foods; Londis; Papa Johns;
Lewisham Chicken Cottage; McColls; Nisa Local; Costcutter; Londis;
Merton KFC; Odean Cinema; Tesco; Cost Cutters; Iceland; Post Office;
Newham Costcutter; Iceland; Londis; Nisa; Southern Fried Chicken;
Richmond upon Thames Pizza Hut; Rileys Sports Bar; Pitcher & Piano;
Southwark Café 1 (Tate Modern); Chicken Cottage; Co-operative Food; Costcutter; Londis; Nisa Local;
Tower Hamlets Costcutter; KFC Express; Perfect Fried Chicken; Tesco; Waitrose; Wimpy
Waltham Forest 99p Stores; Iceland; ISS @ Highams Park Academy Trust; Poundland; Southern Fried Chicken; Subway;
Wandsworth Co-operative; Cost Cutter Express; Londis; Odeon Cinema; Poundland; Tesco;
Westminster BAFTA; Bella Italia; Burger King; Caffe Nero; Carluccios; Chicken Cottage; Costa Coffee; Costcutter; Frankie And Bennys; Grosvenors; Holland And Barrett; Hilton London Paddington Hotel; Kentucky Fried Chicken; Kings College London; Marks And Spencer – Simply Food; Odeon Cinema; Patisserie Valerie; Pizza Express; Subway; Pizza Hut; Riley’s Sports Bar; Slug And Lettuce; Tommi’s Burger Joint; Tramps; Waldorf Hilton;
Eastern region Household names
Bedford McColls
Braintree BP Express Shopping; Post Office Stores
Breckland Post Office
Broadland Compass Group @ Homebase
Cambridge Caffe Nero
Castle Point Co-operative
Chelmsford Co-operative; Esso Service Station
Colchester Southern Fried Chicken
Dacorum Londis; McColls
East Cambridgeshire Post Office
East Hertfordshire Tesco; Nisa Local
Great Yarmouth McColls
Harlow McColls
Hertsmere Londis; Haberdashers Askes Boys School; Seaworld; Subway
Huntingdonshire Costcutters; PouindStretcher
Ipswich Pound World; Burger King
King’s Lynn and West Norfolk Poundland
Luton Southern Fried Chicken; Papa Johns; Co-operative; Iceland Foods Ltd;
Maldon Costcutter
Mid Suffolk The Priory Group
North Norfolk Premier Express; Pinehill Hospital; Southern Fried Chicken
Norwich Premier,
Peterborough Nisa Local, Premier; Londis, Caffe Nero
South Cambridgeshire Costcutter
South Norfolk Premier Express
Southend-on-Sea Patisserie Valerie, Premier Supermarket, Spar; Costcutters; Londis; Premier Convenience Store
St Albans Interserve; Four Seasons Healthcare; WH Smith Ltd;
St Edmundsbury Caffe Nero; Barnardiston Hall Preparatory School
Suffolk Coastal Costcutter
Three Rivers Post Office and Mace Store
Thurrock Costcutter
Watford Costcutter; Londis
Waveney Tesco; Pontins; Nisa
Welwyn Hatfield Subway; Baxter Storey at the Environment Agency



8) Links to food establishments by borough or district showing name and address, rating and last inspection date. Please click on web address to go to Food Standards Agency results.


East Dorset
North Dorset
West Dorset
Weymouth and Portland